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2026 Spring Conference Speakers

April 29 - May 1, 2026

Oaklawn Hot Springs
2705 Central Avenue
Hot Springs, AR 71901
Hotel Website

Keynote Session
Mike Rogers
ASHE Update
Jacob McCall, MBA, CHFM, SASHE - Senior Director, Engineering Services, Memorial Hermann Houston, TX
How to Rethink the 90-Day Rule: Onboard Employees and Processes in 6 Weeks
Isabel Rotondo - Manager Customer Operations, Hexmodal
Izzy Rotondo serves as the Manager of Hexmodal’s Customer Operations department, her leadership has shaped the company’s customer experience when it comes to implementing Hexmodal Technologies.

Before joining Hexmodal, Izzy spent three years in HR and Compliance at East Bay Community Action Program based in Providence, Rhode Island. At EBCAP, she chaired the organization's Safety Committee ensuring compliance with CCBHC’s Behavioral Health Guidelines, Joint Commission (JC) standards, and RI School Based Educational Program requirements. She has worked with both quality assurance and direct clinical staff to see the facility through numerous surveys including Joint Commission.

Izzy began with Hexmodal as a Customer Success Specialist roughly two years ago and is now working with leadership to build and manage a team of expert Implementation Managers and Customer Operations Specialists to support Hexmodal clients across the country to save time and money.

Izzy brings a unique background to her current role, as a former collegiate swimmer and certified yoga instructor, both of which she routinely practices in her spare time.
Session Abstract
Many organizations consider 90 days to be the standard timeline for onboarding and adjustment. However, this initial period is also crucial for leaders to determine whether a person, product, or process is the right fit. If onboarding takes the full 90 days, there is little time left to evaluate performance or implement necessary changes.

Izzy, Hexmodal’s Manager of Customer, began to ask a new question. Her team routinely helped healthcare facilities implement technology within a 90-day timeframe. If a structured implementation process could work for clients, could the same approach be applied internally?

This session outlines how Hexmodal’s Operations team successfully reduced the internal onboarding time from 12 weeks to 6 weeks while maintaining the quality of training. She starts by reviewing the original onboarding process and pinpointing the gaps that hindered progress. Then, she discusses the revised process, which involves reorganizing training steps, improving documentation, and aligning managers on clear milestones for both employees and operational procedures. Input from team members was instrumental in identifying essential components of the training and garnering support for the new structure.

The new expedited onboarding model also enhanced recruiting and hiring efforts. Clear expectations helped candidates better understand the role, allowing new staff to contribute more quickly.

These principles can also be applied beyond internal hiring. Healthcare facilities often encounter similar challenges when adopting new vendors, systems, or compliance technologies. Clearly defined implementation steps, assigned responsibilities, and structured training facilitate faster adoption and better long-term performance.

This session offers practical guidance for organizations looking to shorten onboarding timelines while improving evaluation processes during the critical first 90 days.
Learning Objectives
  • Explain why the traditional 90-day onboarding model can limit effective evaluation of employees and processes.
  • Identify gaps in onboarding workflows that extend training timelines.
  • Describe the steps used to reduce onboarding time from 12 weeks to six weeks.
Elevator Inspections, Elevator Safety & Elevator Technical Consulting Expertise
Mark White - Qualified Elevator Inspector (QEI), Elevator Safety Inspection Services (ESIS)
Over 30+ years of elevator industry experience. Worked as helper and mechanic installing new design equipment and then worked in maintenance. Received my QEI (Qualified Elevator Inspector) license in 1990 and started inspecting elevators. Started Elevator Safety Inspection Services (ESIS) with David Bennett in November of 1996.

Licensed Elevator Inspector in the states of Arkansas, Florida, Oklahoma, Mississippi and Texas.
Jim Peterlin - Senior Vice President - Field Operations, VDA, Inc.
Jim Peterlin brings over three decades of experience in the elevator industry, having worked on both the contractor and consultant sides since 1991. As a leader at VDA, Inc., he oversees field operations across the organization, including its consulting services and inspection division, Elevator Safety Inspection Services (ESIS). His broad industry perspective and hands-on leadership make him a trusted voice in elevator consulting and safety.
Session Abstract
Provide expert overview on the importance of state and local code compliance for elevator safety. In addition, provide expertise on consulting services that protect equipment's investment and ensures maintenance contract fulfillment.
Learning Objectives
  • Importance of using a qualified expert as it relates code compliance of elevators and escalators
  • Protecting the reliability of elevators and escalators and the safety of end-users
  • Ensuring contract fulfillment when it comes to elevator/escalator maintenance compliance